![]() ![]() Is the modem a separate device or a router modem combo? There are a few router features that could potentially cause a disconnect, but if it's a separate "dumb" modem that you can connect to, you can simply bypass all the "smart" features. DHCP with only an hour lease time could cause you to disconnect like that. How often is this happening? All of your samples have been close to the hour. It was happening before that, so it has nothing to do with the Modem unless there's a setting that both of them shared that's causing it. My entire Modem was replaced with a new one only a few weeks ago. The only solution for this is limiting your traffic or upgrading. You may or may not be able to monitor this by accessing your router/modem's statistics showing memory usage or connections. If you're running a lot of traffic/connections, which could be as simple as having a torrent client open or uni/multicast streaming (like a wireless camera), you could be overloading your router/modem (older hardware is worse off), causing it to either crash and reboot (watch the lights) or drop connections. For a lesser effect without safe mode, use msconfig to disable all non-Microsoft services and startup software. To quickly rule out most other software, reboot into safe mode with networking enabled (search start: msconfig - select boot) and try using PingPlotter there. Reset your network protocols by opening a command prompt as an administrator (search start: cmd - right click > run as admin) and entering the following, then rebooting: Look for any driver and BIOS/firmware updates from the manufacturer's website. On the laptop's side, it could either be a driver problem, or caused by other software. Unplug the router/modem for about 30 seconds to fully power it down (assuming it doesn't have a battery backup). Your problem starts at the beginning, so it's either your laptop or router/modem. Still disconnected while laptop is 3 inches away from my Modem and connected via Ethernet. You will have to call your ISP for solutions and when they don't help you, switch to a different ISP if possible where you live. If things are outside of your home, it is a lot harder. However, be aware that until you test this, it is not guaranteed to bring a solution because the problem may also be with your ISP. If you have a laptop that only has WiFi and no LAN port, you can buy an USB network adapter like: That would be the easy solution if that happens to be the culprit. I would quit using WiFi and use an UTP network cable between your router and your computer to shut out the possibility that your WiFi is unstable. I'm not the person who likes to let others struggle.īut issues like this are just hard to track down. ![]() If I had an easy solution, I would just have handed it to you.
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